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Faq
Is the hotel near the center of Silvi?
The center of Silvi is approximately 2 km away; the entire promenade is 6 km long, dotted with a few main squares.
Is there a lot of train noise?
The Adriatic railway line runs behind the hotel. We have installed windows with higher thermal insulation and soundproofing standards to improve your stay.
Is the hotel located right on the seafront?
Yes, you just have to cross a small road and walk through the pine forest to access our private beach
What are the check-in and check-out times?
Your room will be available from 12:30 p.m. If you arrive early and your room is ready, we will be happy to give you the keys. Otherwise, you can put your bags in our storage room and immediately start enjoying your beach vacation under your beach umbrella that will already be available. Check out time is by 10 a.m. on the day of departure
When booking half board, can you choose each day whether you want to have lunch or dinner?
Yes, for half board you can choose the previous day whether to have lunch or dinner
When do I have to notify if I decide to have a take-out meal?
Every day, you can choose whether to eat comfortably in the dining room or use our take-out service, mentioning this when filling out the menu the day before the meal.
Are beverages included?
No, beverages during meals are always excluded and will then be charged at check out. The bottle opened during a meal, if not finished, will be given to you again at the next meal Ex. 1L water. €1.50, Local wine on tap from €4, Bottle of wine from €12, Beer from €3, Beverages from €3
Is there a customized menu for celiacs, vegetarians, vegans, persons with food intolerances (lactose, albumin, etc.)?
The kitchen of the hotel is equipped to meet any needs of our guests. You will be able to mention your dietary needs at the time of booking to allow us to organize in the best possible way. An additional charge of €5 per day is required for gluten-free food.
Is it possible to request a menu for small children?
We cook healthy and wholesome dishes every day for the meals of our little Guests (0-3 years old). Our Chef will prepare vegetable broths and vegetable purees without salt on a daily basis. Semolina and small pasta are always available. A microwave oven is available in the dining room. Our kitchen can also accommodate the needs of younger children to have lunch and dinner early at 12:30 p.m. and 7:30 p.m., with prior notice. You may bring additional packaged and unopened products, such as baby food or milk, which we will store in the refrigerator; our staff will be happy to help you.
Is there air conditioning in all rooms?
Yes, it is available in all rooms. If it is used, it has a cost of €5 per day
Is there a bidet in all the bathrooms in the rooms?
No, some rooms do not have it
Is it possible to have two sunbeds at the beach instead of a sunbed and a deck chair?
Yes, it is possible to have an extra sunbed, or have it in place of the deck chair, at a cost of €5 per day
Is the beach included on both the day of arrival and the day of departure?
No, the beach is included only on the day of arrival.
It is possible to rent the beach umbrella for the day of departure.
It is possible to rent the beach umbrella for the day of departure.
On the day of check out, can I use the beach service and leave my luggage in the storage room?
Of course! You can enjoy the whole day at the sea without any hassle by renting your beach umbrella for the day. This is a service for which reservation is required and the cost varies depending on the seasonal rate for that period.
Do you arrange transfers to/from the airport/train station?
Transfers to/from the Silvi train station are free of charge upon prior notification when requesting a quote. Upon request, the hotel can arrange taxi transfers. The service is subject to a fee.
Is the beach suitable for children?
Yes, the beach is perfect for children because it has fine sand and the seabed is shallow
Can a beach umbrella made of palm tree leaves be reserved in the front row?
Beach umbrellas are assigned to each room based on the order of reservation and other criteria; it is not possible to reserve the first row.
Are there entertainment, swimming pool and kids club?
No
Is it possible to reserve a travel cot?
Yes we can provide travel cots upon reservation. Or you can bring your own crib free of charge by notifying us at the time of booking.
Are pets allowed?
We only accept small dogs (max 5 kg). We accept other pets without restrictions There is an extra charge of € 20 for final cleaning and sanitization of the room.
Is parking available?
Motorcycle parking is available within the premises. We do not have private parking for cars. It is possible to park in front of the hotel for a fee in the spots marked by blue lines according to the municipal rate, otherwise in the neighboring streets free of charge. A bike room is available to store your own bikes
Do you have Wi-Fi?
Yes, it is available throughout the hotel and in the rooms, and it is free of charge
Do you have bikes?
Yes, there are bikes for adults available for free use. We do not have child seats (max 20 kg).
What do I need to do to confirm the reservation?
The payment of a deposit of about 30% of the total amount by bank transfer is required.
How can I pay the balance?
We ask that you pay your bill the night before your departure, or the same morning. You can easily pay in cash, by credit card and debit card (excluding American Express). It is also possible to pay by bank transfer. In this case, we ask that you make the transfer on the day of Check-in, or even before your arrival. It is also possible to send multiple bank transfers before your arrival at the hotel. We do not accept checks.
What happens if I cancel my reservation?
Any meals not eaten or early departures will be charged according to the reservation. Should the cancellation of the stay occur between 45 days and the week before the arrival date, 50% of the deposit will be refunded. There is no refund for cancellations made in the 15 days before the date of arrival. There is no refund for early departures during the stay.